Order, listen, knowledgeable, friendly but not too much, answering questions, support discussion, culm

Familiar with content, a lot of experience, flexible.

Good and clear exercise Listen and was open to questions Encourage good conversations Sessions started on time Very open to get feedback

Approachable, Lots of activities, He broke the ice between participants in a short span of time. Many useful exercises.

Highly knowledgeable, evidently highly experienced, easy going, professional, adaptive, humorous and fun.

Good preparation and adaptation to group needs.

He valued feedback during the workshop and acted upon it; he was open and honest on his experience; he ceated an environment for open discussion

Good structure of the presentation, clear and good practices that can be used in every day situations at work, music during the training and workshop was very interesting and I liked that very much.

Presenting topics in a very interesting and entertaining way. Integration of own experiences and experiences of the attendees. Flexible to change agenda in case of important topics for attendees.

Great communicator, knew how to handle certain unpleasant moments during the workshop (when some participants had unrealistic expectations), good story-teller.

Great drawing skills, good English, easy to follow him

Engaging, open questions, the facilitaion and the drawings

I liked their openess and how they explained each topic. They are both great communicators. Every topic was explained very clearly.

Very engaging, kept everyone's attention, were very easy to understand and explained all concepts and models very well.

Facilitators are very expereinced with training, and applied many interesting exercise to help us for understanding.

Calm, enthusiastic, good facilitator for our discussions, takes care about audience.

Managed to pack a huge amount of info in the course. Acted more as a coach then a teacher. Very flexible, pleasant, created a relaxed atmosphere from the start.

He spoke from experience. Readiness for discussion...interactive approach.

I really enjoyed Ralph's use of the flip charts versus PowerPoint slides. Doing so made the workshop interactive and meaningful. I knew it was a lot of work to prepare the flip charts and I really appreciate Ralph's investment of time.

Openness, ability to share life experiences and how to apply the techniques he was teaching. Very well versed and delivered in a very realistic and understandable method.

Ralph is clearly very experienced in this field. He was able to convey the content of the workshop in a fun, practical manner. He kept us engaged throughout the two days and ensured that the workshop was interactive allowing for plenty of learning and knowledge sharing.

Knowledge, time management, listening, know when and how to involve the participants

Very good speaker, he can interact with the public very easy and share information in a practical way than others do.

Tailor made training where he encouraged us to participate in discussions. Also he explained many things using his own experience/own words which made things easier to understand.

Clear and to the point in the explanations Very empathetic and close, one of them could join us for dinner Shared very valuable first hand experiences Great presentations with paper and pen, without computers

Deep knowledge of the material and a very dynamic and easily to follow teaching style.

Ralph was very clear in the concepts. You can tell he is an expert, open to share both great and not great experiences, which helps a lot to understand how the practices work in real life. He is pretty fun as well, I enjoyed his stories.

Ralph has a lot of knowledge of, and experience with, M3.0. He is able to explain it clearly and has good examples from his own work experience to support the theory.

Ralph immediatly created an atmosphere of openness and willingness to learn and discuss experiences.

- flexibility: they adjusted the program to the needs of the group - interactive: a good balance between theory and exercises, with a big plus for not using a powerpoint presentation

Both facilitators were very engaging, patient and it was very clear they were both well prepared and knew the material. It wasn't just lip service.

The facilitators have excellent communication skills, they used good tools and a dynamic environment to engage the group and deliver the training.

Clear information sharing, very adaptive to the situation

they had a strong change management knowledge and were able to handle each question instantly without the need to park topics.

Great communication skills and clarity of content. A lot of interaction "without" Power point. In 3 days they made us feel like a real "Team" and better know each other.

Friendly,. Gave clear explanations, exuded confidence which creates an impression of authority and knowledge on the topic, hence we will be able to use the materials and lessons learned with confidence as well.

- Good communicator - Good questions to make you think - Really good material prepared

I really liked how Ralph gave examples from his own experience. This really helped to create an environment where people felt save to open up. Next to that I liked how he wrote down the most important info on a whiteboard, as this helped me to concentrate on the highlights.

Honestly answering questions, visual facilitation, and practical tasks.